At Tyler Medical Services LLC, we value our patients and strive to provide compassionate, reliable, and high-quality healthcare. We understand that situations may arise where adjustments or cancellations are necessary. This policy outlines how refunds and service cancellations are handled.
1. Refunds for Prepaid Services
- If a prepaid appointment or service is canceled within the allowed time frame, the payment will be refunded in full or credited toward a future appointment, based on patient preference.
- Refunds will be processed using the original method of payment and may take 5–10 business days to appear in your account.
2. Billing and Payment Discrepancies
If you believe there has been an error in billing or payment, please contact our office at 281-318-6655 or email support@tylermedservices.com within 7 business days of receiving your statement. We will promptly review and resolve the issue.
3. Contact Us
If you have any questions about this Return and Refund Policy, please contact:
Tyler Medical Services
Email: support@tylermedservices.com
Phone: 281-318-6655
Address: 10601 Grant rd Suite 116, Houston, TX 77070
